Home delivery

- This service is carried out by courier companies.

- Available for orders whose measurements do not exceed 150 cm in length and weigh less than 40 kg.

- Delivery will be between 3 to 5 working days approx. from Monday to Friday. Only for deliveries in Peninsula and Balearic Islands. The rest of the countries 9 to 15 working days.

Delivery at main entrance

- Orders that exceed 40kg and/or measures are more than 150 cm.

- Your order will be delivered at street level. It won't be carried up or delivered inside your house or building.

- Delivery from Monday to Friday.

- If the product is a standard model and we have it in stock, delivery will be made within 8 to 15 days. The expected waiting time for delivery depends on the country.

- If the order has a custom product, delivery will take 5 to 8 weeks. 

- Assembly service is not included.

- The transport agency will contact you by phone before the delivery to arrange a date and time.

- Group 1: Austria, Belgium, France*, Germany, Luxembourg, Netherlands, Portugal.

- Group 2: Czech Republic, Denmark, Hungary, Italy*, Slovenia, Slovakia, Latvia, Poland.

- Group 3: Andorra*, Bulgary, Estonia, Greece, Ireland, Lithuania, Romania, Switzerland*, Sweeden, UK*

Exceptions:

- Please pay attention to the following exceptions and ask for quotation if required:

- Areas not listed in any group are quoted case by case.

- Deliveries to islands and remote areas might incur in additional charges.

-If you are located in Switzerland, UK or Andorra, please ask for a quote at shop@rsbarcelona.com

*Additional surcharges may be incurred if the delivery point is located in a remote area or requires extra services.

Indoor delivery with assembly service

- Delivery inside your home, in the place of your choice. For this we will need to know as much information as possible about the access (stairs, door width, elevator, etc). If you want to receive a quotation for this service, you can send an email to shop@rsbarcelona.com

- You can only hire this service for products that require assembly.

- Its cost varies depending on the difficulty of access and the amount of products that require assembly.

- Delivery is by appointment, the transport agency will contact you by phone before delivery to arrange a date and time.

- Deliveries are made from Monday to Friday. 

- If the product is a standard model and we have it in stock, delivery will be made in a period between 9 to 14 days.

- If the product is personalized or made to order, delivery will be made within 4 to 8 weeks. 

Note: Examine your order upon delivery to ensure that there are no visible signs of damaged, missing or incorrect pieces. In the event that there are missing, damaged or incorrect pieces, please, clearly note any exceptions on the POD, carrier's delivery note,  and retain the item(s) with its original packaging. Claims must be made within 48 hours of your delivery and must include pictures of both packaging and contents.